Rawaa Hamam
Ground Operations Specialist @Veho
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WORK HISTORY
Ground Operations Specialist @Veho
CT, US
Adaptable Technology Expert: Proficient in swiftly navigating technology to manage re-routes and operational changes effectively.• Operational Efficiency Specialist: Skilled in rapidly assessing operational needs and collaborating cross-functionally to ensure safety and success.• Certified Forklift Operator: Competent in operating forklifts to support various logistical tasks.• Customer Service Excellence: Delivering top-notch service to crowd-sourced drivers, customers, and employees, ensuring a positive and efficient experience.• Thrives in Fast-Paced Environments: Excels in dynamic and physically demanding settings, maintaining high performance under pressure.• Tech-Savvy Problem Solver: Utilizing Veho’s proprietary technology to collaborate with dispatch, prep, customer, and driver support teams to identify and resolve issues with re-routed and lost packages.• Effective Trainer and Communicator: Capable of training employees and communicating clearly to ensure smooth operations and adherence to best practices.
EDUCATION
Institute of technology Iraq
Deploma, Civil Engineering
ABOUT RAWAA HAMAM
With a dynamic career spanning multiple industries and roles, I bring a wealth of…
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