Rashida Outen
Manager, Application Support @H.W. Kaufman Group
Farmington, MI, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Mar 2022 — Present
Manager, Application Support @H.W. Kaufman Group
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EDUCATION
2014 — 2014
New Horizons Computer Learning Center
Certification of Completion, Information Technology Infrastructure Library (ITIL) Foundations 2011 Edition
1990 — 1994
Northwestern High School (Detroit)
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
1994 — 1999
Michigan State University
B.A., Telecommunications
SKILLS
Help Desk SupportCustomer ServiceTrainingGeneral InsuranceLeadership DevelopmentProperty & Casualty InsuranceSqlRisk ManagementProcess ImprovementRequirements AnalysisEmployee TrainingProgram ManagementCommercial InsuranceBusiness AnalysisTroubleshootingBusiness ProcessManaging DatabaseRegression TestingVendor ManagementTeam BuildingTest CasesAnalysisPowerpointMicrosoft ExcelHtmlCoachingData AnalysisBusiness Process ImprovementUnderwritingAccessSystem TestingRequirements GatheringInsuranceOutlookUser Acceptance TestingMicrosoft OfficeSystem AdministrationEmployee Benefits
ABOUT RASHIDA OUTEN
Manager, Application Support
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