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Director of Cloud Operations @E2open
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WORK HISTORY
Director of Cloud Operations @E2open
Dallas, TX, US
Lead and cultivate global Operations and DevOps teams spanning US, EU, India, & Australia.• Spearhead the re-architecture of IAC, deployment, and configuration automation.• Strategize, execute, and provide executive-level updates on cloud operations initiatives.• Conduct SOC 2 and ISAE audits, driving security enhancements and process refinements.• Manage $6 million annual Azure and AWS SaaS cloud infrastructure.• Achieved significant infrastructure cost reduction, saving $4 million over three years.• Implement robust security measures, monitoring systems, and 24x7 issue response protocols.• Technologies: Azure, AWS, SQL Server, Windows, Linux, Python, C#, and.NET.
EDUCATION
Carlsbad High
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
New Mexico State University
Bachelor of Science (B.S.), Electrical Engineering
SKILLS
ABOUT RANDY GROOM
I am a seasoned technology executive with over 30 years of experience in software engineering and operations. I currently lead and cultivate global operations and DevOps teams at E2open, a leading provider of cloud-based supply chain solutions. My mission is to spearhead the re-architecture of infrastructure, deployment, and configuration automation, and to strategize, execute, and provide executive-level updates on cloud operations initiatives.I have a proven track record of delivering innovation and excellence in software engineering, operations, architecture, cloud technologies, and quality assurance. I have successfully managed multimillion-dollar budgets and cross-continental staffing, achieved significant infrastructure cost reduction, conducted SOC 2 and ISAE audits, and implemented robust security measures, monitoring systems, and 24x7 issue response protocols. I rapidly adapt to evolving landscapes, and I am passionate about fostering collaborative and inclusive environments, optimizing business processes, and leveraging modern methodologies such as Agile, Lean, Dev Sec Ops, and SRE.
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