Rodrigo R.

Sr Customer Success Manager @Amazon Web Services (AWS)

Mississauga, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2022 — Present

Sr Customer Success Manager @Amazon Web Services (AWS)

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Toronto, ON, CA

EDUCATION

2025 — 2025

MIT Professional Education

Data Science

2010 — 2010

Ibmec

Post-degree

1999 — 2003

Faculdade de Engenharia São Paulo - FESP

Engineer

2015 — 2015

Fundação Getulio Vargas

Actualization - Finantial Feasibility Analysis

1993 — 1997

Liceu de Artes e Ofícios de São Paulo

Technician

2011 — 2011

PUC-SP

Master of Business Administration (M.B.A.)

2009 — 2010

FGV - Fundação Getulio Vargas

Master of Business Administration (M.B.A.)

SKILLS

Strategic PlanningBusiness IntelligenceOperating SystemsIT Infrastructure ManagementMicrosoft ProjectProject ManagementTeam LeadershipIT Service ManagementCustomer Relationship Management (Crm)Information TechnologyCobitMicrosoft OfficeService DeskPmpProcess DesignItilInfrastructureProject Management Office (Pmo)IT ManagementCustomer ServiceTelecommunicationsService ManagementMs ProjectProcess ImprovementCost Reduction ManagementService-Level Agreements (Sla)Team BuildingDosChange ManagementManagementPmoData CenterScrumPmi

ABOUT RODRIGO R.

I’m a Digital Transformation Leader with 20+ years of experience bridging business and technology. From legacy migrations to cloud governance and FinOps, I’ve led complex initiatives across industries — always focused on delivering outcomes, not just outputs. What sets me apart is the ability to translate technical possibilities into business impact. I work across silos, build high-performing teams, and turn strategy into action. Key strengths- Cloud Governance & FinOps Strategy - Enterprise Program Management (PMP-certified)- AWS, ITIL, COBIT certified - Data-driven decision making - Change management & stakeholder engagement Currently supporting major telecoms in North America with large-scale cloud transformations and cost optimization initiatives. Looking to connect with organizations ready to scale smarter, govern better, and unlock real value through digital innovation. Let’s talk.

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Rodrigo R. — Sr Customer Success Manager at Amazon Web Services (AWS) in Mississauga, ON, CA | Unifers