Rajiv Venugopal
Technology Consultant @ PwC | Program Management and Enterprise Architecture | IIM Bangalore
- Role
- Senior Associate Consultant at PwC
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rajiv Venugopal
Program-management and enterprise-architecture consultant at PwC, shaping EA governance…
Experience
Senior Associate Consultant
May 2022 — Present · Bengaluru, IN
Industry exposure – Healthcare, Fintech, TelecomEnterprise Architecture• Created enterprise-level architecture view• Conducted application mapping and contributed to maturity scoring for business capabilities and technical components• Co-created questionnaire and scoring model for future state architecture evaluation; drove discussions on contact center automation• Developed model architecture for Voice over Network Slicing in BizzDesign EA softwareProgram / Project Management• Solution development: Led a team of 2 to develop an omni-channel customer interaction solution, coordinating with 10+ dispersed teams; drove executive-level program status discussions.• Enterprise architecture: Drove EA programs including establishing the Enterprise Architecture Board, defining review processes, identifying business capabilities and technical components, conducting maturity scoring, and analyzing future state architecture.• Telecom network resiliency assessment: Oversaw 4 workstreams to reduce network downtime: Network Redundancy, Maintenance & Upgrades, Third-party assessment, and Root Cause Analysis; led vendor analysis development and proposed solutions for identified gaps.IT Workforce Transformation• Defined scope of roles and responsibilities for members within the revised IT org structureThought leadership• Co-authored a C-suite targeted whitepaper highlighting considerations, implementation, impact and trends pertaining to Generative Al
Education
The Indian High School, Dubai
12th grade, Commerce
2006 — 2007
SYMBIOSIS INTERNATIONAL UNIVERSITY
M.B.A (Marketing), Marketing
2010 — 2012
Loyola College, Chennai
B.Com, Commerce
2007 — 2010
Delhi Private School, Dubai
10th grade, CBSE
2004 — 2005
Indian Institute of Management Bangalore
Master of Business Administration - MBA
2021 — 2022
Skills
- Market Research
- Management
- Business Development
- Leadership
- Sales
- Sales Management
- Crm
- New Business Development
- Business Analysis
- Marketing Strategy
- Marketing Management
- Competitive Analysis
- Team Management
- Analytics
- Business Strategy
- Marketing
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