Ashish R.

Business Engagement Manager @EY

Bengaluru, IN

As a Business Engagement Manager, I oversee change management and business engagement, focusing on the rollout and adoption of Microsoft Enterprise products and other digital offerings across EY member firms in EMEIA. My role is crucial in enhancing the overall user experience with these products.•Managing the user onboarding process, ensuring a smooth transition and implementation of our products and services.•Serving as a trusted and strategic advisor to business stakeholders, I aim to bolster the ongoing value and utility of product and service offerings.•Leveraging data-driven insights showcase the progress and impact of change initiatives, effectively demonstrating value to stakeholders.o Within 6 months of its introduction, MS Teams became the preferred tool over MS Skype for 65% of EY employees.o The weekly active users of the MS Teams mobile app increased from 10% in the first month to over 54% within 6 months on both Android and iOS.o Loop Workspaces received favorable feedback from pilot users, achieving a 36 NPS and 81% satisfaction, with 78% finding it user-friendly.•Communicating change initiatives clearly and effectively, both in writing and verbally, through presentations and detailed reports to keep stakeholders informed and engaged.•Collaborating with product and service owners during new offerings roll out to align with business and user needs.

University of Jammu

Bachelor of Commerce (B.Com.)

Institute of Management Technology, Ghaziabad

PGDBM (executive)

National Institute of Information Technology

GNIIT