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Rahul Dasoni
Senior Scheduling Analyst @Ameriprise Financial Services, LLC
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WORK HISTORY
Senior Scheduling Analyst @Ameriprise Financial Services, LLC
Noida, IN
Results-driven Senior Scheduling Analyst with strong expertise in workforce planning, forecasting, and real-time scheduling operations. Skilled in analyzing staffing requirements, optimizing schedules, and improving service efficiency while maintaining high productivity and service level targets. Experienced in handling workforce management tools, generating performance reports, and coordinating with cross-functional teams to ensure operational excellence. Adept at identifying process improvement opportunities, managing staffing strategies, and delivering data-driven insights to support business goals. Recognized for strong analytical abilities, attention to detail, and effective stakeholder communication.
EDUCATION
Uttrakhand Technical University, Dehradun
Masters of businesses adminstration, MBA
ABOUT RAHUL DASONI
As a Senior Scheduling Analyst at Ameriprise Financial Services, I contribute to workforce planning, forecasting, and real-time scheduling operations. My work focuses on analyzing staffing requirements, optimizing schedules, and delivering data-driven insights to enhance service efficiency and meet organizational goals. With over seven years of experience in customer service, contact center operations, and staffing analysis, I am committed to identifying process improvements and driving operational excellence. I collaborate with cross-functional teams to ensure high service levels while maintaining productivity and quality standards.
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