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Raghavv Aggarrwal
Supply Chain Analyst, IT Infrastructure Procurement and Transformation Strategy @Maruti Suzuki India Limited
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WORK HISTORY
Supply Chain Analyst, IT Infrastructure Procurement and Transformation Strategy @Maruti Suzuki India Limited
Gurugram, IN
ProcurementsManaging IT software & hardware procurements at MSIL worth INR 40+ crores consisting of key vendors like SAP, Oracle, Autodesk, E&Y, OpenText, Canon, Qlik, OpenText, Symphony etc2. Software Artifacts Management System (SAMS)In-house development and deployment of SAMS tool for the management of 460+ enterprise IT systems for APPS and EA department ensuring single source of truth to improve authenticity, accessibility, and access control.3. Applications Support OutsourcingOutsource of end-to-end L1 support of 460+ IT systems used across MSIL business verticals resulting into 20% reduction of total L1 tickets annually) in the 1st year of deployment with 365x24x7 support commitment, 40% reduction in repeated L1 tickets and incorporating process-based ticket resolution with the help of real time updated knowledge repository and FAQs.4. Information Security Management System A three-year contract closure with E&Y as a partner to assist MSIL in sustaining ISMS service across enterprise verticals
EDUCATION
FORE School of Management, New Delhi
PGDM
J.C. Bose University of Science and Technology, YMCA
B.Tech
ABOUT RAGHAVV AGGARRWAL
2.5 years of working experience in the Supply Chain of IT Infrastructure Procurement & Transformation Strategy and Project Management wing of the IT vertical of the largest automobile company of India • Worked in collaboration with Accenture Strategy & Consulting on enterprise-wide cost optimization “ASPIRE” project • Completed a research project on “Understanding Consumer Behavior towards Electric Vehicles adoption in India” by analyzing and addressing critical factors which drive EV buying decisions of Indian customers • Business professional with exponential learning curve and disciplined work ethics
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