Raghav Kakkar
Training Ise @Apple
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WORK HISTORY
Training Ise @Apple
Bengaluru, IN
Driving learning experiences that enable teams to deliver consistent, meaningful customer interactions aligned with Apple’s culture and values. Partnering closely with store leadership to support onboarding, skill development, and floor readiness for new and existing talent.Facilitating experiential, on-the-floor training focused on confidence, empathy, and real-world application—translating product knowledge into impactful customer conversations. Coaching team members through observation, feedback, and reflection to reinforce behaviors that elevate the in-store experience.Supporting new talent by embedding Apple’s culture, standards, and customer-first mindset into everyday moments. Leveraging my background as an Apple Specialist and Creative Pro to design engaging learning sessions, foster psychological safety, and enable continuous growth across the store.
EDUCATION
United Institute Of Management
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
BHARATIYA VIDYA BHAVAN
Class 10, all
Jaipuria Institute of Management
PGDM , Finance and Marketing
Ryan international school
Engineering Science
SKILLS
ABOUT RAGHAV KAKKAR
A fellow corporate-sapien with a dynamic blend of business acumen and creative passion.Delivering the \"Only at Apple\" experience with excellence, I currently work as a Creative Pro at Apple India, creating meaningful customer moments and bridging technology with everyday lives at our store in Saket, New Delhi. I got the opportunity to start from scratch at Apple - as a Specialist during its opening year in India.Prior to Apple, I worked in the PMO at HCL Technologies, Bengaluru, managing large-scale projects for Volvo and UD Trucks. With 2 years of corporate experience, I bring a balanced approach of strategic thinking and customer-centric execution.Having lived across India\'s vibrant cities—Delhi, Chandigarh, Mumbai, Lucknow, Kolkata, Prayagraj, and Bengaluru—I\'ve gained a diverse cultural lens that reflects in both my professional and creative journeys.My academic path includes schooling from esteemed institutions like St. Stephens, Bharatiya Vidya Bhawan, and Ryan International, followed by a BBA degree and a PGDM in Finance & Marketing. As a first-gen post-COVID graduate, I value resilience—seizing internships with UNICEF, Optho Pharma, and JIMS before being placed with HCL Technologies.Off the Clock:I’m a Digital Artist and Freelance Sketch Illustrator (@imperfect.sapien), with past collaborations including Comic Con India, Nat Geo, Unicorn Stores, and the Uttar Pradesh Government (Kumbh Mela 2019).As an Art Educator in my self-led movement of Creative Genes, I’ve conducted 70+ sessions for over participants—teaching art history, digital tools, and Procreate techniques on the iPad Pro.I also write. You can find my reflections and articles on Medium.Skills:Patience & Persistence | Strategic Planning | Listening & Public Speaking | Data Analysis & Visualization | Task & Risk Management | Product & Market Research | Copywriting | Music Production | Digital IllustrationTools:MS Office Suite | iOS Apps (Keynote, Numbers)| Procreate | Power BI | Adobe Suite | GarageBand | Operating Systems – iOS, Windows, Linux
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