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Rafiq Hassan
Director of Operations @ImageFIRST
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WORK HISTORY
Director of Operations @ImageFIRST
King of Prussia, PA, US
Collaborated with executive leadership to evaluate and pursue new business acquisition opportunities. Selected to lead and advance the company’s Processes Per Operator Hour (PPOH) improvement initiative, driving operational efficiency and performance enhancement.• Optimized operational efficiency by developing and deploying a company-wide analytics tool for performance management tracking.• Increased plant productivity from 80% to 98% within three months through strategic process enhancements and workforce optimization.• Reengineered the garment processing department, boosting productivity and reducing labor costs by 5%. Implemented a PPOH (Pounds Per Operator Hour) program, raising output from 79 to 100, significantly improving labor efficiency.• Developed and led an efficiency program focused on increasing productivity, reducing labor hours, and ensuring on-time loadout completion.• Increased EBITDA in the healthcare division from 4.5% to 11.7% and reduced plant labor costs by 15% in the company’s largest market center.
EDUCATION
University of Durban Westville
BACHELORS of Commerce
SKILLS
ABOUT RAFIQ HASSAN
An accomplished strategic operations leader with over 20 years of expertise in tactical…
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