Rafael Melendez
Accurate Background
Clearwater, FL, US
EMAILS
MOBILE NUMBERS
+17•••••••91
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WORK HISTORY
Present
@Accurate Background
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EDUCATION
N/A
Joseph School of Business
Certificate, Business, Management, Marketing, and Related Support Services
N/A
Whitney M. Young HS
Diploma, General Studies
SKILLS
Call CenterTime ManagementQuality AssuranceIncident Management CrmAnalysisQuality Assurance ManagementBuilding RelationshipsSoftware DocumentationCustomer ExperienceTalent Development / TrainingBusiness IntegrationsCustomer Service ManagementTroubleshootingSales CrmProcess ImprovementCall Center ManagementSalesOutsourcingTeamworkBusinessTeam ManagementHelp Desk SupportSalesforce.comCustomer ServiceVendor ManagementProcess ImprovementsSaasTechnical SupportIncident ManagementPerformance Management / KpiStrategyVendor / Outsourcing StrategyProject ManagementCrmEmployee TrainingOperational EfficienciesMs Office Suite SoftwareManagementTeam BuildingTraining
ABOUT RAFAEL MELENDEZ
Account management/ customer success & retention / customer support / client services /…
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