Rafael Melendez
- Role
- Accurate Background
- Location
- Clearwater, FL, US
- LinkedIn followers
- 500 followers
About Rafael Melendez
Account management/ customer success & retention / customer support / client services /…
Experience
Present
Education
Joseph School of Business
Certificate, Business, Management, Marketing, and Related Support Services
Whitney M. Young HS
Diploma, General Studies
Skills
- Call Center
- Time Management
- Quality Assurance
- Incident Management Crm
- Analysis
- Quality Assurance Management
- Building Relationships
- Software Documentation
- Customer Experience
- Talent Development / Training
- Business Integrations
- Customer Service Management
- Troubleshooting
- Sales Crm
- Process Improvement
- Call Center Management
- Sales
- Outsourcing
- Teamwork
- Business
- Team Management
- Help Desk Support
- Salesforce.com
- Customer Service
- Vendor Management
- Process Improvements
- Saas
- Technical Support
- Incident Management
- Performance Management / Kpi
- Strategy
- Vendor / Outsourcing Strategy
- Project Management
- Crm
- Employee Training
- Operational Efficiencies
- Ms Office Suite Software
- Management
- Team Building
- Training
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