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Radhika Gupta

Technical Program Manager Lead @Google

San Francisco, CA, US
EMAILS
r••••••••@google.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2021 — Present

Technical Program Manager Lead @Google

EDUCATION

N/A

IPM

MBA, Finance

N/A

University of Massachusetts Lowell

C++, COM programming, Relational Databases, SQL, VB, Powerbuilder

N/A

ISABELLA THOBURN P.G. COLLEGE

BS, Physics, Maths

N/A

Loreto Convent School

High School Diploma

SKILLS

Salesforce.comSqlPrmErpSoftware Project ManagementCrmBusiness IntelligenceOracle DiscovererOracle ApplicationsOracle E-Business SuiteCloud ComputingPartner ManagementEnterprise SoftwareManagementSaasRiceCross-Functional Team LeadershipSalesforce AdministratorEloquaInformaticaMarketing AutomationOracle Pl/Sql Development

ABOUT RADHIKA GUPTA

IT professional passionate about solving business problems with best of breed, scalable, flexible and secure technology solutions. 20+ years experience in enterprise software applications and solution development. Demonstrated leadership in strategic vision, roadmap definition, program management and solution development. Expert in building, motivating and leading functional and technical teams. Proven expertise in managing the relationship with key stakeholders in Sales, Marketing, Product management, Design, Engineering, Supply Chain, Support and Finance to prioritize enhancements and business improvement initiatives. Experienced in engaging with vendors for request for proposals (RFPs), contract negotiations, business reviews, monitoring and reporting application health metrics, service level agreements optimizing costs & maximizing return on investments. Track record of driving business value through process standardization, consolidation and removal of operational inefficiencies. Strong ability in identifying products that increase revenue and profit margins. Mastery of CRM/CX, Digital marketing and ERP applications, cloud and on premise. Other specialties: Agile program management, service level agreements, change management, software release management, governance models, SOX regulations, Information security, PCI Compliance, GDPR, Data analytics, GAP and ROI analysis, Risk analysis and mitigation.

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