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Start for FreeRadhika Ramesh
Executive Vice President -global Delivery Center Head for Cis India @Capgemini
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WORK HISTORY
Executive Vice President -global Delivery Center Head for Cis India @Capgemini
IN
Responsible for customer satisfaction and quality for CIS Run Services delivered from India. Leads the people strategy, management of the CIS GDC organization and responsible for the implementation of transformation programs.
EDUCATION
Stanford Certified Program Manager
Program Manager
Certified ISO Lead Auditor
Quality
SKILLS
ABOUT RADHIKA RAMESH
36 years + of work experience, spread across Industry Verticals – Retail, IT, Telecom, Logistics & Distribution - Across Geographies : US, UK, Europe, Asia Pacific.Specialties: Design and Implementation of Global Delivery Models * Design and Implementation of Operations and Sales Models across verticals* Operations and Service Optimisation * Design and implementation of Quality Framework * Design and implementation of Customer Advocacy Models* People Management Models across Geos.
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