Radhika Ramesh
Executive Vice President -Global Delivery Head - CIS India at Capgemini
- Role
- Executive Vice President -global Delivery Center Head for Cis India at Capgemini
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Radhika Ramesh
36 years + of work experience, spread across Industry Verticals – Retail, IT, Telecom, Logistics & Distribution - Across Geographies : US, UK, Europe, Asia Pacific.Specialties: Design and Implementation of Global Delivery Models * Design and Implementation of Operations and Sales Models across verticals* Operations and Service Optimisation * Design and implementation of Quality Framework * Design and implementation of Customer Advocacy Models* People Management Models across Geos.
Experience
Executive Vice President -global Delivery Center Head for Cis India
Aug 2019 — Present · IN
Responsible for customer satisfaction and quality for CIS Run Services delivered from India. Leads the people strategy, management of the CIS GDC organization and responsible for the implementation of transformation programs.
Education
Stanford Certified Program Manager
Program Manager
Certified ISO Lead Auditor
Quality
Skills
- IT Service Management
- Service Delivery
- Business Analysis
- Global Delivery
- Software Project Management
- Team Building
- Management
- Crm
- Itil
- Program Management
- Six Sigma
- Requirements Analysis
- Transition Management
- Leadership
- Strategy
- Strategic Planning
- Vendor Management
- Outsourcing
- Pre-Sales
- Team Management
- Business Transformation
- IT Outsourcing
- IT Strategy
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.