Rachel McNamara
Client Success Manager @Veradigm®
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WORK HISTORY
Client Success Manager @Veradigm®
Implement new client Allscripts specialty enrollment products•Present formal training and knowledge of products to all clients•Manage client accounts by providing support, knowledge and tracking user utilization•Advise client on testing strategy and planning to ensure successful implementation•Support all testing phases with client •Identify and troubleshoot issues encountered during the implementation process•Assist the client with parameterization and configuration necessary to deliver product functionality•Foster a knowledge of specialty medications across numerous therapeutic areas•Liaison between clients and product engineers for feedback to create workflow enhancements•Continue to process and manage specialty medication prior authorizations for existing ZappRx clients
EDUCATION
Saint Anselm College
Bachelor of Arts, English and Minor in Education
ABOUT RACHEL MCNAMARA
Client Services Manager at Allscripts Veradigm Health
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