Rachel Marrongelli
Senior Sales Support and Operations Coordinator @American Reading Company
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WORK HISTORY
Senior Sales Support and Operations Coordinator @American Reading Company
Philadelphia, PA, US
Serve as support and strategic partner for assigned Account Managers in the fieldDevelop relationships and serve as the liaison between ARC and schools or districts within territoryServe as the internal point of contact on all matters related to assigned accounts and account managersManage internal and external stakeholders regarding deliverables and timelines for complex projects within assigned territoryListen to customers and account managers, provide suggestions to resolve challenges, and respond promptly to all questions and concernsRespond to in-bound sales inquiries; recommend products or services by analyzing customer needsResponsible for financial reconciliation of ordersManage the customer concern process through to resolutionBe an expert on ARC products and servicesMaintain accurate customer records and account information
EDUCATION
Cinnaminson High School
High School
Montclair State University
Bachelor’s Degree
ABOUT RACHEL MARRONGELLI
Sales Support and Operations Coordinator at American Reading Company
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