Rachel Malic

Content Designer @Capgemini

Worthing, GB

I produce content for the payments team at HMRC digital. My responsibilities include:• working to the Government Digital Service (GDS) style guide • helping services to become accessible to WCAG 2.2 standards • researching and designing payment journeys for Open Banking, telephone and face to face payment services.• iteration of existing designs and prototypes following user research• presenting designs and research to other areas of government

University of Sussex

BA (hons), Applied Psychology

CIPR Qualifications

Diploma in Public Relations