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Start for FreeRachel Fedewa
Chief Information Officer @USG
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WORK HISTORY
Chief Information Officer @USG
Chicago, IL, US
Directed enterprise-wide IT/OT integration initiatives across manufacturing operations, improving system reliability, production efficiency, and cybersecurity posture.• Spearheaded digital customer experience (CX) transformation for IT, implementing headless foundational technologies to modernize the product ecosystem, content management system, and abstraction layer, enabling seamless omnichannel engagement.•Established and chaired Generative AI governance framework, defining enterprise AI strategy and ethical guardrails while driving proof-of-concepts that increased operational efficiency and enhanced capabilities.•Developed and executed a multi-year ERP strategic roadmap, aligning business and technology priorities to optimize supply chain, finance, and manufacturing operations.•Championed IT modernization to create a scalable, secure, and resilient digital core supporting innovation and growth.•Partnered with business leaders to translate strategic objectives into actionable technology initiatives, balancing efficiency, revenue growth, and risk management.
EDUCATION
Northwestern University - Kellogg School of Management
Master of Business Administration (MBA), Management & Strategy, Analytical Consulting, Marketing, Technology Industry Management
Gies College of Business - University of Illinois Urbana-Champaign
Bachelor's degree, Finance with Spanish Minor
SKILLS
ABOUT RACHEL FEDEWA
Experienced Senior Leader that drives transformational change to maximize business benefits from investments in technology. Demonstrated history of creating conditions that allow for large program teams to foster innovation in professional services and manufacturing industry.
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