Rachel Johnson

WORK HISTORY

EDUCATION

SKILLS

ABOUT RACHEL JOHNSON

I am a Healthcare Operations Leader with progressive experience identifying gaps in policies and procedures to enhance overall productivity and reduce costs. I possess a strong Clinical Acumen with direct experience managing clinical applications in the Healthcare industry and collaborating with cross-functional teams to ensure optimal patient experience. I am a trusted Principal Advisor to technical experts, clinicians, business leaders, and patients/customers invested in creating collaborative environments where stakeholders are engaged at all levels.Career Highlights: I was an integral part of the commercialization team that brought new imaging modality to market and oversaw the opening and operations of five centers across three states within the first year of hire. I built a “patient-centric” healthcare experience by enhancing operational performance through continuous improvement. I successfully led teams in fast-paced, start-up environments while quickly adapting to change in small to large team structures in matrix organizations. I partnered with clinicians to translate needs for engineering and software requirements, ensuring operational excellence was achieved. My core competencies include:Clinical Operations/ Healthcare Solutions / Trend Reporting / Staff ManagementQuality Control / HIPAA Compliance / Audit ReadinessKey Performance Indicators / Process Improvement / New Product DevelopmentBudget Management / Customer Success / Training & DevelopmentStakeholder Management / Conflict Resolution / Coaching & MentoringBuilding Relationships / Program Management / Technical AcumenClinical Technology Skills:Clinical Trials / Laboratory Practices/ Digital Health Records/ Imaging/Radiography/MRICT/PET/Ultrasound / RIS/PACS