Racheal Jones
Senior Account Manager @Ethiopian Airlines
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WORK HISTORY
Senior Account Manager @Ethiopian Airlines
US
Oversee corporates, TMCs,Humanitarian,OTAs and Consolidators across the United States, managing a portfolio of 100+ local and global corporate accounts. Promote strategic growth through partnerships with TMCs, travel managers, and key stakeholders across the USA, focusing on tailored solutions, NDC adoption, and long-term client engagement. • Drive revenue growth by meeting and exceeding yield targets through strategic sales initiatives, upselling, and new business acquisition. • Manage and support 100+ corporate accounts by delivering customized travel solutions aligned with evolving client needs. • Foster strong relationships with C-level executives and key decision-makers to strengthen brand loyalty and secure high-value contracts. • Execute strategic plans aligned with global objectives to expand market presence in the Southeast USA. • Analyze performance data using Tableau dashboards to enhance forecasting accuracy and inform sales strategies. • Engage stakeholders through regular performance reviews, bi-weekly calls, and strategic business planning sessions. • Promote NDC adoption and support digital integration to streamline booking processes and enhance customer experience. • Negotiate pricing and contract terms to maximize return on investment and long-term value for both the airline and its clients.
EDUCATION
University of South Africa/Universiteit van Suid-Afrika
Bachelor of Laws - LLB
Academy Business College
Certificate in Tourism and Travel Marketing
University of South Africa
Bachelor of Laws - LLB
University of South Africa/Universiteit van Suid-Afrika
Bachelor's degree
ABOUT RACHEAL JONES
With 23 years in the airline and travel industry, I specialize in TMC and corporate…
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