Rachana M.

Certified Salesforce Administrator Business Analyst @Talent Stacker Salesforce Career Development Program

Leading requirements sessions with client to gather and prioritize requirements (determine MVP), creating user stories & creating solution documentation• Configure data integration and automations including alerts, flows & process builder to solution for business needs • Lead weekly sprint review meeting to demo the completed user stories, review enhancements and prioritize sprint backlog• Prepare end users training documentation and workshops to ensure understanding and user adoption of customizations• Automations including email templates, alerts, process builders & flows in order to properly solution for business needs • Salesforce security - ongoing maintenance and structuring of roles/profiles/permission sets/permission sets groups/sharing setting • User interface customizations - lighting layouts and page layouts to facilitate user management • Participating in live workshops exploring best practices around salesforce.com and the broader salesforce ecosystem• Participating in professional development topics for salesforce administrator/ business analyst roles.