Rachael Youngman

Strategic Account Executive @Capacity

St Louis, MO, US

Think of me as the bridge between cutting-edge AI technology and the real-world problems our clients are trying to solve. At KLaunch by Capacity, I work with a wide range of organizations—from enterprise giants to mid-market—helping them level up their communication, customer engagement, sales and operational efficiency using conversational AI in a way that\'s never been done before.I’m not just here to \"close deals\"—I\'m here to open doors, build trust, and grow long-term partnerships. My days are a mix of strategic planning, creative problem-solving, and translating tech speak into real business value.What I do here- Guide clients through their journey with KLaunch, from curious first meetings to full-blown advocates of our platform- Turn \"we’re not sure what we need\" into \"we can’t believe we ever lived without this.\"- Collaborate with brilliant teams (sales, product, IT, marketing, engineering—you name it) to tailor solutions that actually solve problems- Keep an eye on the numbers—revenue growth, retention, expansion—and celebrate every win, big or small- Ask a lot of questions, listen even more, and never settle for surface-level solutions- If it involves connecting with people, solving problems, and making a measurable impact—I’m in!

Butler University

Bachelor of Arts