Get your Emails warmed up and ready to send
Build sender reputation and reach more inboxes with automated email warmup.
Warm up your emails
Starting at $49/month
Rachael Kras
Human (in the) Loop Manager - Hlm @Readingminds.Ai
Signup · Get unlimited contacts
WORK HISTORY
Human (in the) Loop Manager - Hlm @Readingminds.Ai
Clearwater, FL, US
As a Human (in the) Loop Manager (HLM), I train and refine AI agents by providing human expertise within the AI Agent/Customer \"loop\" in real-time. When complex user interactions arise, I intervene to deliver tailored responses, ensuring both user satisfaction and system improvement. By updating and expanding the AI knowledge base, I help the agents evolve, making them smarter and more responsive over time. My role bridges cutting-edge AI development with human insight, ensuring continuous learning and adaptability in our AI systems.
EDUCATION
Renaissance Academy for the Arts
Computer Science and Art History
ABOUT RACHAEL KRAS
With 25+ years of experience at the intersection of technology, operations, and analytics, I specialize in managing enterprise applications, streamlining workflow systems, and building scalable support infrastructures. My most recent role was as a Business Applications Manager at a publicly traded cybersecurity company, where I led the administration and optimization of mission-critical SaaS platforms integrated with Salesforce, supporting global teams across Sales, HR, Legal, and Procurement.My strength lies in bridging technical systems with real-world business needs. I’ve supported everything from compliance-driven audits and SOX requirements to front-line revenue operations, retention analytics, and system automation. I\'m known for being calm under pressure, quietly effective in cross-functional collaboration, and deeply reliable when business continuity is on the line.I\'m currently open to part-time or fractional roles within forward-thinking tech environments. I’m also actively enhancing my skills through coursework in AI and its business applications.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.