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Senior Cx Manager, Quality @Foundever
Starkville, MS, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Aug 2022 — Present
Senior Cx Manager, Quality @Foundever
US
EDUCATION
N/A
The University of West Alabama
Master of Science - MS, Family Counseling
N/A
The University of West Alabama
Master of Business Administration - MBA
N/A
Mississippi State University
Bachelor of Science - BS, Sociology
SKILLS
Microsoft ExcelPowerpointTeam LeadershipPerformance ManagementBudgetsData EntryAnalysisTeamworkMicrosoft OfficeSalesTeam ManagementResearchCustomer RetentionCustomer ServiceContact CentersTrainingCustomer SatisfactionCustomer Relationship Management (Crm)Strategic PlanningTeam BuildingManagementProject PlanningMarketingProcess ImprovementEnglishEvent PlanningLeadershipBusiness Process ImprovementEvent ManagementCustomer ExperienceCall CentersProject ManagementOutsourcingInventory ManagementCoachingOperations ManagementPhotoshopMicrosoft WordOutlook
ABOUT QUONDRA JOHNSON
Experienced and Passionate People Leader| Customer Experience Performance Leader | COPC 7.0 Industries: Healthcare, Telecommunications, Hospitality, Retail, ISP (Retention & Sales), Travel
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