Puzhankara Devika Nandanan

Manager @Deloitte

US

As a Manager in Deloitte’s SAP practice, I lead complex transformation projects for clients in the retail, grocery, and life sciences sectors, with a focus on SAP S/4HANA implementations, supply chain transformation, and optimizing store operations.Current Role: Overall Functional Lead – Retail SectorIn my current role, I serve as the overall functional lead for a major retail transformation, where I guide cross-functional teams through the migration of inventory data from SAP ECC to SAP S/4HANA Retail. My responsibilities include:Providing design insights during client workshops and working sessionsSupporting business teams in defining and identifying high-level requirementsAdvising on industry-leading practices for S/4HANA retail implementationsEnabling enhanced sales and margin insights, improved inventory valuation, and reduced business continuity risk through robust data migration and governance strategiesPrevious Role: Cutover Lead & OTC-Customer Service – Life Sciences SectorPreviously, I served as Cutover Lead and OTC-Customer Service Manager for a global medical device manufacturer’s SAP S/4HANA transformation. In this capacity, I:Managed a 2-member offshore team to deliver the customer service module, achieving a successful go-liveOversaw hypercare support, ensuring timely resolution of post-implementation issuesContinuously optimized processes for greater efficiency and effectivenessMaintained strong stakeholder relationships and ensured comprehensive documentationDeveloped and executed a detailed cutover plan line items, 72 application integrations, 5 ERP systems), managing all business, technical, and SAP cutover activitiesLed mock cutover planning, status calls, communications, and defect management