Paula Stenzel
Director of Customer Success @Amadeus
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WORK HISTORY
Director of Customer Success @Amadeus
EDUCATION
eCornell
Hospitality Marketing, Marketing
eCornell
Hospitality Marketing and New Media Strategies for Revenue Growth, Social Media and Marketing
eCornell
Marketing the Hospitality Brand through New Media: Social, Mobile, and Search
eCornell
Hospitality Brand Management with New Media Marketing
eCornell
Hospitality Customer Engagement through New Media Marketing, New Media Marketing
eCornell
Marketing Fundamentals for the Hospitality Industry
eCornell
Pricing Strategy and Distribution Channels in Hotel Revenue Management
eCornell
New Media Marketing for the Hospitality Professional, New Media Marketing
eCornell
Managing Your Online Reputation with TripAdvisor
eCornell
SHA545-01: Search Engines and Online Selling: Stimulating Incremental Demand, Hospitality Marketing
SKILLS
ABOUT PAULA STENZEL
Hospitality and Customer Experience professional, hardworking, dedicated with vast customer experience knowledge and proven track record. Highly organized individual who works extremely well within a team or on an individual basis. Highly recognized amongst peers as a strategic thinker keeping the big picture vision and an individual obsessed with customer satisfaction and reputation management. •Account Management • Social Media • New Media Marketing • Strategic Planning• Online Reputation Management • Training – Sales and customer service• Organizational Skills • Customer Experience • Revenue Management • Leadership Skills
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