Priyanka S.
Product Solution Specialist | SAAS | Whatsapp Business API | Conversational AI | CPAAS | Chatbot | Client Relationship Management | Vendor Management
- Role
- Product Solution Specialist at Videocon Telecommunications Ltd
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
Experience
Product Solution Specialist
Videocon Telecommunications Ltd
Jan 2020 — Present · Gurugram, IN
Managing Platform for WhatsApp Business API & Conversational AI- Partner Onboarding and Enablement of WABA API | Conversational AI- Solving complex problems on internal tools or Native integrations like Clevertap, Moengage and CRM- Customer Relationship Management-Customer Acquisition and Success for Partners-Vendor Management-Implement a tiered support system with levels of escalation to address partner and customer queries efficiently-Billings and Rates Management-Growth Tracking
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