Priya Murali

About Priya Murali

Domain knowledge – 19+ years of operational and transformational solution design and program management experience in leading all phases of IT & operations projects, across the Financial Services Clients. Have been leading team sizes from 2- 10 resources across broad business, financial and technical disciplines. Transformation Solution Management – Positioned right fit cost optimal solution to deliver cost savings in various functional areas across contractual terms. Worked with third party solution providers and placed internal tools/techniques as core solution component. Project Management - Substantial expertise in project management methodologies across both operations and IT opportunities. Ability to manage large project teams and known for submitting high-quality deliverables that meet or exceed timeline and budgetary targets. Pre-Sales/Bid Management – Led teams to produce high quality proposals and documentation. Facilitated understanding of the key legal and financial levers and the major client drivers to ensure that pricing, legal position, and proposal are aligned with client objectives. Business planning - Have managed large scale projects (both IT & operations) with a revenue potential of >$ 50 million. Ensured Alignment business goals with outsourcing solutions and process improvements, to provide clients with competitive advantage and bottom-line gains. Effective communication- Ability to leverage domain, business, and financial acumen to communicate efficiently with client executives and their respective teams. Performance History – Been a high performer at all organization levels and won various accolades for contribution in operations, transitions and IT transformation projects.

Experience

1. Lead Business Execution Consultant

   Wells Fargo

   Aug 2025 — Present

   Responsible for organizing and directing all aspects of delivery for a set of complex change initiatives (plan, design, and execute). Change initiatives include, but not limited to: Current state analysis and target state solution design, system implementation/upgrade, vendor assessment/selection, new product design, regulatory compliance and issue resolution, process improvement and redesign- Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives- Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate- Review strategic approaches and effectiveness of support function and business performance- Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations- Make decisions in highly complex and multifaceted situations requiring solid understanding of business group\'s functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans- Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives

Education

• Delhi University

  B.Com (Hons.), Commerce

  2001 — 2004

• University of Rajasthan

  MBA, Finance and Information Technology

  2004 — 2006

Skills

• Transformational Outsourcing
• IT Solutions
• Program Management
• Bpo
• Consulting
• Client Relationship Building
• Risk Assessment
• Customer Relationship Management (Crm)
• Crm
• Business Analysis
• Team Building
• Management
• Business Process Outsourcing (Bpo)
• Banking
• Mis
• Team Coordination
• Team Management
• Business Process Improvement
• Conflict Management
• Financial Risk
• Client Communication
• Client Interfacing
• Solution Architecture
• Outsourcing
• Solution Implementation
• Client Acquisition
• Process Improvement
• Strategic Planning
• Pricing Strategy
• Due Diligence
• Change Management
• Solution Development
• Analysis
• Vendor Management
• Customer Acquisition