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Preston Walker
Director of Client Success Operations (Global) @Skai
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WORK HISTORY
Director of Client Success Operations (Global) @Skai
San Francisco, CA, US
Create new systems, procedures and documentation to reinvent the Client Success Manager role to better serve clients -Supervise and develop a team of Client Success Operations Managers, acting as a global Project Manager -Work with Managing Directors and GM’s to scope out and build new reporting, analysis and procedural projects -Lead several simultaneous global initiatives to improve our SaaS offering, service levels, efficiency and productivity -Serve on the hiring panel for CS…
ABOUT PRESTON WALKER
Empathetic leader and manager who brings value to his team and clients. 10+ years in…
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