Preston Walker
- Role
- Director of Client Success Operations (Global) at Skai
- Location
- Davis, CA, US
- LinkedIn followers
- 500 followers
About Preston Walker
Empathetic leader and manager who brings value to his team and clients. 10+ years in…
Experience
Director of Client Success Operations (Global)
Dec 2019 — Present · San Francisco, CA, US
Create new systems, procedures and documentation to reinvent the Client Success Manager role to better serve clients -Supervise and develop a team of Client Success Operations Managers, acting as a global Project Manager -Work with Managing Directors and GM’s to scope out and build new reporting, analysis and procedural projects -Lead several simultaneous global initiatives to improve our SaaS offering, service levels, efficiency and productivity -Serve on the hiring panel for CS…
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