Pravallika Ravikumar
Accounts Specialist - Core Accounting Taxation @Xero
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WORK HISTORY
Accounts Specialist - Core Accounting Taxation @Xero
Milton Keynes, GB
Enhanced client satisfaction scores by 17% through the implementation of targeted feedback mechanisms. • Achieved a 5-star Trust-pilot tags by developing personalized service strategies tailored to client needs. • Collaborated with cross-functional teams to streamline core accounting and taxation processes. • Utilized strong analytical skills to identify areas for improvement and drive operational excellence.
EDUCATION
Institute of Cost Accountants of India
Cost and Management Accountant - Foundation, Cost Audit, Internal Audit, Financil Management
The Institute of Chartered Accountants of India
CA - Intermidiate
Lincoln International Business School - University of Lincoln
Msc Accounting and Finance , Accounting and Finance
The Institute of Chartered Accountants of India
CA - Foundation, Accounts and Auditing
Osmania University
Bachelor of Commerce - BCom (CA), Accounting and Finance
Institute of Cost Accountants of India
CMA - Intermediate
ABOUT PRAVALLIKA RAVIKUMAR
CX Specialist & Incidents Lead at Xero | Aspiring Business AnalystI help businesses improve processes and deliver exceptional customer experiences through data-driven insights. At Xero, I\'ve contributed to a 17% increase in client satisfaction and 5-star Trustpilot ratings through stakeholder collaboration, root cause analysis, and process optimisation. Skills: Tableau | Power BI | SQL | Jira | Advanced Excel | Salesforce MSc Accounting & Finance (Distinction) – University of Lincoln ACCA in Progress (6 Papers Exempt)| SAP- Erp software (Pursuing)Looking for Solutions Consultant roles where I can apply my analytical skills and finance background to drive meaningful business outcomes.
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