Prasanthi N
Salesforce Administrator @NetJets
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WORK HISTORY
Salesforce Administrator @NetJets
As part of this project working as a salesforce Admin on production issues and primarily contributing for - Production Incidents Analysis - User Management - Account/Contact/Lead ownership changes - Apex errors analysis - Co-ordination with Developers for Production issues - Sandbox management (create/refresh/access to users)- Data Loading - Profiles/Permission set changes - Reports and Dashboards creation/modifications
EDUCATION
JNTUH College of Engineering Hyderabad
Master's degree
ABOUT PRASANTHI N
Working as Salesforce Production Support on Sales Cloud. Involved various activities - Production Incidents Analysis - User Management - Sandbox Managment - Account/Contact/Leads ownership trasnfer - Data Loads using Data loader - Reports and Dashboards - Analysis of Apex Errors - Co-ordination with Developers for Apex Errors- Page Layout modifications - Profiles/Permission set changes - Queues/groups/folder management - Creation/Modification of assignment rules - Creation/modification of Sharing Rules
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