Prabhat Ranjan
Technical Lead @Capgemini
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WORK HISTORY
Technical Lead @Capgemini
London, GB
Experienced IT Professional with 6.8 years of hands-on expertise in software maintenance, application deployment, and technical support—particularly within Quick Service Restaurant (QSR) technologies. Adept at leading end-to-end deployment processes, managing cross-functional teams, and delivering high-quality solutions in dynamic environments.Currently serving as Technical Lead for the Google Edge Server Testing and Migration Project for McDonald’s UK & Ireland, ensuring seamless infrastructure transition and performance validation across mission-critical systems.Core CompetenciesApplication Deployment & SupportEnd-to-End Testing & Quality AssuranceAgile & ITIL MethodologiesBusiness Analysis & Requirement GatheringStakeholder Communication & TrainingPOS & Mobile TestingTeam Leadership & Knowledge ManagementKey Achievements & ResponsibilitiesLed full lifecycle deployment of customer-facing applications, from planning through production.Directed testing and migration of Google Edge Server infrastructure for McDonald’s UK & Ireland.Applied Agile methodologies for sprint planning, execution, and delivery.Designed and maintained test cases, scenarios, and strategies across multiple requests.Executed functional testing on POS and mobile platforms, ensuring performance and stability.Facilitated defect triage with stakeholders and vendors, driving resolution and validation.Delivered regular defect and test status reports to leadership.Supported production testing during pilot deployments and release cycles.Authored knowledge articles to document new functionalities and improve team efficiency.Conducted stakeholder demonstrations to present deliverables and gather feedback.Professional AttributesHighly motivated and adaptable, with a passion for learning emerging technologies.Committed to continuous improvement and delivering excellence.Practitioner of ITIL principles, ensuring structured and efficient service management.
EDUCATION
Shobhasaria Group of Institutions, Sikar
Bachelor of Engineering (BE)
Rajasthan Tech.Univ
B Tech
ABOUT PRABHAT RANJAN
Actively Seeking Opportunities for IT Consultant, Applications Support, and Business Technical Analyst roles.Technical lead for the deployment of Customer applications. Responsible for E2E deployment process. Skilled in product deployment, application support and quality testingIT Professional with 5+ years of experience in the field of software maintenance and support for leading Quick Service Restaurant technologies with strong Business, Analytical and Technical Skills.Highly motivated individual with verve to learn new technologies and readiness towards taking up and successfully carrying out new responsibilities.Believer and practitioner of ITIL.Conducted manual QA with Testlio, reviewing bug reports and reproducing identified bugs within different applications and website versions of Salesforce, and directing known issues to correct product team
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