Praanshu Adiga
Information Technology Intern @Imprivata
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WORK HISTORY
Information Technology Intern @Imprivata
St Petersburg, FL, US
As an IT Operations Intern at Imprivata, I have been deeply involved in several impactful projects including the organization-wide transition to Freshservice as the primary ITSM platform. I played a key role in backend configuration, data migration, and go-live support—troubleshooting issues and ensuring a smooth rollout. I’ve also created and managed distribution lists, developed a vendor tracker within Freshservice, and handled asset management to maintain accurate hardware and software records. In addition, I work daily to track biometric consent forms, support the transition to Slack as a communication platform, and assist in building Security Engineering (SE) kits. This role has sharpened my skills in IT service management, process optimization, and operational support within a high-security, fast-paced environment.
EDUCATION
University of Tampa
Bachelor of Science, Cybersecurity
ABOUT PRAANSHU ADIGA
Information Technology Intern @ Imprivata | Risk Operations, IT Infrastructure Management
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