Porshia Polk
Senior Operations Executive | Support Operations & Optimization | Scaling AI-First Customer Experience | Workforce & Performance Transformation Leader
- Role
- Specialty Sales Executive Team Leader at Target
- Location
- Houma, LA, US
- LinkedIn followers
- 500 followers
About Porshia Polk
Transformational operations executive with 12+ years of experience leading large-scale performance improvement, workforce optimization, and enterprise operations across complex, multi-department organizations.I specialize in building scalable support and service operations, strengthening leadership pipelines, and designing systems that elevate customer experience, productivity, and financial performance. My career has been focused on aligning people, process, and performance to create sustainable, high-impact organizations.Currently, I lead multi-department operations at Target, where I engineered a major operational turnaround—driving 11.8% comp growth and stabilizing performance within a single fiscal year through execution discipline, workflow redesign, and leadership development. Previously, as a Store Manager with Bath & Body Works, I directed large workforce operations, delivered sustained profit growth, and led district-wide initiatives including the rollout of de-escalation strategy to strengthen risk management, frontline confidence, and customer safety.What drives my work is transformation: helping organizations scale effectively, build resilient teams, and deliver world-class customer experiences. I am deeply passionate about developing leaders, optimizing systems, and creating cultures of accountability, growth, and continuous improvement.I am currently pursuing senior leadership opportunities in Support Operations, Customer Experience, and Organizational Optimization where I can help organizations build future-ready, high-performing support ecosystems.
Experience
Specialty Sales Executive Team Leader
Mar 2024 — Present · Houma, LA, US
Education
Southern Miss College of Business and Economic Development
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
Itawamba Community College
Associate of Arts (A.A.), Business Administration and Management, General
2005 — 2007
Skills
- Employee Training
- Trend
- Visual Merchandising
- Pos
- Driving Results
- Product Knowledge
- Microsoft Word
- Sales
- P
- Merchandising
- Retail
- Fashion
- Retail Sales Experience
- Hiring
- Retail Sales
- Loss Prevention
- Training
- Sales Management
- Merchandise Planning
- Associate Development
- Time Management
- Inventory Control
- Store Operations
- Recruiting
- Customer Service
- Window Displays
- Schedules
- Apparel
- Sales Leads
- Store Management
- Microsoft Excel
- Payroll
- Shrinkage
- Inventory
- Management
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