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Client Success Manager @Revolution - Your It Partner
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WORK HISTORY
Client Success Manager @Revolution - Your It Partner
Auckland, NZ
My Full time job**This role was created for me based on my experience and I am super fortunate for it. The role is a Client Success Manager (CSM). I am responsible for ensuring that clients achieve their desired outcomes and derive maximum value from Revolution products and services. I will serve as the main point of contact between the client and the company, focusing on building and maintaining strong relationships. Key responsibilities include onboarding new clients, providing ongoing support, addressing any issues or concerns, and proactively identifying opportunities for clients to leverage additional features or services. I will work closely with sales, support, and product teams to enhance the overall client experience and drive client satisfaction and retention.
EDUCATION
Onehunga High School
NCEA, Eating lunch
SIT - Invercargill (Southern Institute of Technology)
Computer Support, Basic Computing Support
SKILLS
ABOUT PHIL WRIGHT
About myself:I consider myself as a successful business sales solutionist in the B2B Corporate/Enterprise space.I can easily develop exceptional client relationships, customer satisfaction, retention, people management and most importantly acquiring new business. I have acquired over a decade of experience in building companies up, brands, people and myself. Attributes:I possess astute business understanding with experience in fields such as but not limited to - contributing to strategic planning, delivering improvements in processes, productivity, growth and costs. Skillset:Over the 15 plus years of my career path, i have acquired and achieved - success in growth, profitability, revenue increases, extended client databases, retention of existing clients, adding additional services and most importantly trust and friendship.
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