Phil Amundsen
District Manager @H&R Block
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WORK HISTORY
District Manager @H&R Block
Leading district regionally in revenue, retention and new client growth (placing 15th nationally out of 306 districts) through personal accountability, leadership and agility.• Provided additional leadership to a second district, achieving a 30th place ranking (out of 306 districts), while maintaining my primary district’s stronghold regionally and nationally.• High level participation and collaboration on Cross-functional Leadership Teams that serve to transform the corporate culture and initiatives: Integration Delivery Team, Monthly Financial Analysis Template, New DM Operational Training, DM Interview Team, etc.• Strategic pacing to achieve district and regional target buy-in, while challenging others to increase their intensity and performance. Commitment, planning and executing tactics consistently result in proven success, as demonstrated with increased client satisfaction results.• Leader in establishing a recognition culture within team, consistently issuing notifications and other rewards to motivate, encourage and influence behaviors, while fostering a culture of personal and professional development. This, combined with continued targeted and effective communications have led to a 21% increase in participation with associates.• Direct responsibility for establishing and maintaining 25 company offices within geographic area, including hiring, training, and evaluating all 330 Block associates to guarantee goals and targets are met. Travel throughout territory to ensure consistent application and interpretation of company policies and procedures.• Charged with striving to improve the corporate image at a local level by providing client services in accordance with corporate policy.
EDUCATION
Stockton State College
Bachelor of Arts, Management, National Deans List; President's List
ABOUT PHIL AMUNDSEN
Over 25 years of managerial experience in varied human relations and retail environments. Demonstrated leadership abilities and willingness to “do whatever it takes” to drive results. Proven history of success in collaborative situations, with keen, high pressure decision-making skills. Dexterity in communication and attitude evaluation that influences and motivates behaviors. Excellent presentation, program supervision and multidisciplinary group facilitation competencies. Imaginative and creative problem-solving approaches. CORE COMPETENCIES • Results Orientation • Strategic Partnerships • Product Innovation • Client Experience Delivery • Budget Management • Team Leadership • Staff Development & Motivation • Impactful Communication • Event Management
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