Dustin Mabbitt

District General Manager @H&R Block

AR, US

Operational Leadership & Business Growth • Oversee daily operations of multiple H&R Block offices to ensure they are running efficiently and effectively. • Visit offices regularly to drive operational excellence and business continuity. • Establish and maintain strategic sales plans and prioritize district initiatives for growth. • Accelerate revenue growth through business planning, marketing strategies, and identifying opportunities. • Monitor and analyze performance data to identify areas for improvement and implement corrective actions.People Management & Development • Lead, mentor, train, and support branch managers and office associates to meet performance and service expectations. • Recruit, hire, and onboard office leaders and seasonal talent. • Manage labor and staffing to optimize productivity and profitability. • Provide performance feedback, coaching, and professional development to field personnel. • Foster a positive and inclusive culture that values critical thinking, engagement, and customer focus. Financial & Compliance • Prepare and manage district-level budgets, control expenses, and drive revenue targets. • Ensure compliance with company policies, tax regulations, and IRS e-file suitability requirements. Client Experience & Community Engagement • Promote consistent and high-quality client service across all offices. • Represent H&R Block in the community and build relationships with local partners.

University of Central Arkansas

Associate's degree