Polly Olsson
Office Manager @H&R Block
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WORK HISTORY
Office Manager @H&R Block
Richardson, TX, US
Managed two \"sick\" offices during the 2019 tax season.* Exceeded targets for both offices, including revenue, returns and customer satisfaction.* Hired staff to supplement returning workers, and shared with other offices as needed.* Managed unhappy clients as needed.
EDUCATION
The University of Texas at Dallas
Master of Science (M.S.), Accounting
Texas McCombs School of Business
MBA, Information Systems Management
Rice University
BA, Managerial Studies, Economics
SKILLS
ABOUT POLLY OLSSON
Finance and IT experience to bridge the gap between the business and technical worlds.Specialties: Expert planner and strategist, known for ability to master new concepts quickly – seeing relationships between seemingly unrelated items and tying them together to develop solutions that increase efficiency, productivity, and profitability, and enhance the customer experience. Team player and effective leader, who analyzes requirements, coordinates resources, and focuses globally diverse, cross-operating teams to meet deadlines and deliver quality projects.
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