Peter S.
Ets Technical Liasion @Chick-fil-A Supply
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WORK HISTORY
Ets Technical Liasion @Chick-fil-A Supply
Serve as the primary point of contact and trusted advisor for end-users, delivering end-to-end support to enhance hardware and software performance, ensure seamless technology operations, and drive user satisfaction- Efficiently manage and resolve a high volume of technical issues via a structured ticketing system, leveraging strong analytical and troubleshooting skills to reduce downtime and maintain business continuity across diverse IT environments- Lead multiple project initiatives aligned with Chick-fil-A’s 2025 optimization goals, including large-scale technical hardware upgrades and replacements. Conducted cost analysis to identify potential savings and efficiency gains, and presented strategic business plans and recommendations to corporate leadership- Provide critical on-site support for Chick-fil-A Supply, traveling to locations across the U.S. approximately 60% of the time. Evaluate and resolve site-specific technical challenges, tailoring solutions to operational needs and reinforcing the reliability and performance of Chick-fil-A’s supply chain infrastructure.
EDUCATION
Georgia State University - J. Mack Robinson College of Business
Bachelor of Business Administration - BBA
ABOUT PETER S.
Technical Liasion at Chick-fil-A Supply
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