Payal Aggarwal
Senior Solutions Consultant @ Newgen Software | Business Process Management
- Role
- Senior Solutions Consultant at Newgen Software
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Payal Aggarwal
As an Associate Manager at Newgen Software, I leverage my technical expertise and business acumen to deliver solutions that meet the needs of the Europe Market. I have a proven track record of increasing win rates by developing compelling solution presentations and addressing customer objections. I also support the sales team during client meetings and presentations, ensuring that our products like Enterprise Content Management suite, Business Process Management, and Customer Communications Management are effectively showcased.In addition to my current role, I have experience as a Manager at Scry Analytics, Inc, where I managed the full product lifecycle, from ideation through post-launch support. I also have a background in Digital Transformation pre-sales at Quale Infotech, where I led all aspects of pre-sales and drafted business process documents. I hold a Master\'s degree in Finance and Financial Management Services from FORE School of Management, an Engineer\'s Degree in Electrical, Electronics and Communications Engineering from Bhagwan Parshuram Institute Of Technology, and an International Immersion Program certificate in International Finance from Nanyang Business School. I am also a Certified ScrumMaster (CSM) and a Financial Modelling & Valuation Analyst.
Experience
Senior Solutions Consultant
Mar 2023 — Present · Noida, IN
Handled solution delivery and business process automation for the Europe Market for Newgen products like Enterprise Content Management suite(ECM), Business process management(BPM), Customer Communications Management(CCM).• Supported sales team success by delivering technical expertise during client meetings and presentations.• Assisted in closing deals by addressing customer objections and demonstrating the value of proposed solutions.• Increased win rate by developing compelling solution presentations that effectively showcased product capabilities.• Responded to specific customer requests, including RFP/RFI responses and industry-specific solutions as part of bid and proposal management.• Enhanced customer satisfaction by understanding their business pain points, mapping the requirements with Newgen\'s offering and architect the tailored solutions for product demonstration.• Collaborated with product management teams to provide feedback on market trends and contribute to product improvements and implementations.• Researched and analyzed use cases for integrating generative AI with ECM, BPM, and CCM products, contributing to the development of Newgen\'s AI solution.
Education
Nanyang Business School
International Immersion Program, International Finance
2017 — 2017
Bhagwan Parshuram Institute Of Technology
Engineer's Degree, Electrical, Electronics and Communications Engineering
2010 — 2014
FORE School of Management, New Delhi
Master's degree, Finance and Financial Management Services
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