Paul Trueblood

User Researcher @Capgemini

Shrewsbury, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2020 — Present

User Researcher @Capgemini

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As a user researcher, I am responsible for planning and conducting research for digital services. Working in an Agile environment, and working to GDS standards. Experience in Discovery and Alpha exit checkpoints. Alongside project work, I support the UX Lead and UX Practice lead with Resourcing, HR, training requirements as part of our commitment to growing the UX community • Identifying who the users are, and planning suitable research activities I have experience in Discovery, Alpha and Public Beta phases of projects. I have worked both on internal and external services, using Interviews, Usability Testing and quantitative research. • Persona Creation • User needs analysis • User journey mapping • Sharing research findings with project stakeholders

EDUCATION

1997 — 2002

Whitgift School, Grimsby

GCSE's

2004 — 2008

Sheffield Hallam University

BSc (Hons), Business Information Systems

SKILLS

OutsourcingManagementStakeholder ManagementChange ManagementManagement ConsultingBusiness ProcessTrainingBusiness Process ImprovementBusiness AnalysisPmoRequirements AnalysisBusiness TransformationIT StrategyBusiness Process DesignProject Management Office (Pmo)Project Portfolio ManagementProject DeliveryGovernance

ABOUT PAUL TRUEBLOOD

Over the course of my career, I have gone to great lengths to help others, and use the…

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Paul Trueblood — User Researcher at Capgemini in Shrewsbury, GB | Unifers