Paul Godden
Service Enablement Manager @Burberry
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WORK HISTORY
Service Enablement Manager @Burberry
Leeds, GB
EDUCATION
QA Training
ITIL V2-V3 Bridging Certificate
ILX Group
Prince2 Foundation Certificate
ISEB (UK)
IT Service Management Foundation Certificate
QA Training
ITIL V2 Manager Certificate (Red Badge)
SKILLS
ABOUT PAUL GODDEN
An exceptional, dedicated IT manager with extensive experience in SME, multi-national corporate IT departments and outsourcing organisations. With the highest standards of leadership and integrity has led major service improvements and implemented superior working practices through commitment, excellent judgement and professionalism. Exceedingly motivated individual who has delivered numerous significant projects covering a wide range of subjects across the IT function. Resolutely customer focused who is personally committed to nurturing productive relationships to ensure long term customer satisfaction across all levels of the business.Specialties: Service Transition Assurance, Service Assurance, Service Improvement, ITIL V2 & V3, Prince2, Project Delivery, Service Delivery, Extensive experience in high volume customer business, IT Asset Management, Building high performance teams.
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