Paulo Costa

Data Analyst @Cia DPaschoal

Campinas, BR

DATA PROCESSING & BUSINESS INTELLIGENCEStrategic KPI management: VOR (Vehicle Off Road), NPS, Customer Satisfaction, and warranty SLA, identifying preventive patterns and reducing vehicle downtimeData compilation and analysis from Microsoft Forms surveys, executing ETL and data processing for executive dashboards presented to C-LevelKanban methodology implementation in Planner and M-code optimization: improved processing time by 15% through SQL database integration and stakeholder collaborationAUTOMATION & PYTHON DEVELOPMENTPython script development for record detection and adjustment: automated 2-day process to 2 minutes for monthly adjustments in manufacturer-dealer workflowPython script refinement: reduced error rate from 10% to 4% through data validation and quality assurance, increasing stakeholder confidencePOWER BI & DAX OPTIMIZATIONAutomated reporting creation for dealership performance (daily/monthly) using DAX and Power Query, ensuring data accuracy and performance trackingM-code refactoring: optimized report adjustments from 3 days to 30 minutes, accelerating tactical decision makingPower Query optimization applying Lean principles: reduced DAX load, enabling 4x larger data crossings with 50% faster response timeSEMANTIC MODELING & DATA GOVERNANCESemantic model preparation for cross-functional collaboration and Stellantis partnerships, ensuring data consistencyMonthly-to-real-time data migration: enabled online analytics and root cause analysis through Scrum methodology in sprintsData validation implementation via cross-panel analytics for data quality, traceability, and continuous improvement

Santa Mônica Centro Educacional

3º ano, Técnico em Informática

Universidade Castelo Branco

Bachelor of Business Administration (B.B.A.)

XP Educação

Agile Software Engineer, Engenharia de Software

Ibmec

Master of Business Administration (CBA), Business Administration and Management, General

Greystone College

Diploma, International Business Management