Paul Marikumar
Senior Product Manager @Jet Support Services, Inc. (JSSI)
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WORK HISTORY
Senior Product Manager @Jet Support Services, Inc. (JSSI)
Chicago, IL, US
Owned product strategy and roadmap for internal business operations digital platform, integrating Salesforce, D365, and proprietary systems into a unified data lake solution serving 100+ stakeholders across Pricing, Underwriting, Records, and Technology teams, establishing a single source of truth for private jet maintenance operations -Delivered end-to-end maintenance workplan module enabling event creation, scheduling, and cost forecasting through comprehensive requirements definition, UAT coordination, and incremental releases, transforming aviation data into actionable insights via integrated dashboards and automated workflows -Led cross-functional rebranding of hourly cost maintenance programs, translating complex business requirements across 6+ integrated systems (Salesforce, D365, contracts, invoicing, PO applications) into prioritized user stories and delivering enhanced program offerings that improved customer comprehension and signup conversion -Drove product excellence through complete lifecycle management from backlog prioritization through production support, consistently meeting business KPIs while facilitating weekly stakeholder alignment sessions with senior leadership -Managed and mentored Senior Business Analyst and UX Designer on requirements gathering, user-centric design, and stakeholder engagement to deliver intuitive interfaces that exceeded business user needs
EDUCATION
DePaul University
M.S, Telecommunication Systems
Sri Jayachamarajendra College Of Engineering
Bachelor of Engineering - BE, Electrical & Electronics Engineering
Northwestern University - Kellogg School of Management
Executive Education, Professional Certificate in Product Management
SKILLS
ABOUT PAUL MARIKUMAR
Results-driven Product Management and Engineering Leader with a proven track record of driving innovation, digital transformation, and strategic growth in enterprise communication technologies. With over twenty years of experience spanning product strategy, technical leadership, and cross-functional collaboration, I excel at transforming complex business challenges into scalable, cutting-edge technology solutions.Key strengths include-Developing and launching enterprise B2B SaaS platforms-Driving product innovation through agile methodologies-Leading cross-functional teams to deliver high-impact solutions-Strategic market positioning and go-to-market strategiesThroughout my career, I have consistently demonstrated the ability to-Accelerate time-to-market through innovative product development approaches-Generate significant revenue growth and expand market share-Implement transformative technologies across diverse enterprise environmentsMost recently, I have expanded my expertise into Agentic AI solutions, leading the development of advanced AI agents for healthcare and business process optimization. By leveraging AI/ML technologies, I have helped organizations improve operational efficiency, reduce costs, and enhance regulatory compliance through intelligent, data-driven solutions.My passion lies in bridging technological innovation with strategic business objectives, continuously pushing the boundaries of what\'s possible in enterprise technology solutions.Professional SkillsEngineering Management | Product Management | Program Management | Cross-functional Team Leadership | User Experience (UX)| Agile Methodologies | User Requirements | Product Vision | Product Strategy | Product Road Mapping | Market and Competitive Analysis | Go-to-Market Strategy | Software as a Service (SaaS)| Software Quality Assurance | Agile Project Management | Web Services | IoT | Azure | AWS | AI/ML | Digital Twin | VSaaS | AI Agent | Agentic AI | Gen AI
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