Paul Thatcher
Business Analyst @Liaison Group
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WORK HISTORY
Business Analyst @Liaison Group
EDUCATION
Harrow way
GCSE, 10 including English, Maths, Science, French, Spanish, Drama, Media Studies
Cricklade College
A Levels, Visual and Performing Arts, spanish, IT, Communication Studies
ABOUT PAUL THATCHER
I’m an experienced Business Analyst and Scrum Master, with over 25 years experience in Healthcare insurance, who has a proven track record of driving end-to-end delivery in product-led technology organisations. I blend Scrum, Kanban, and flow-based delivery to help teams deliver value predictably and continuously in both rolesCurrently, I am utilising my skills as a Business Analyst and Scrum Master to support a multi-layered programme of work with both internal and external stakeholders. I support four cross-functional squads made up of full-stack developers, testers, technical leads, and product managers. My focus is on continuous improvement and delivery management, ensuring every squad delivers outcomes aligned to strategic business goals.My approach combines high-quality delivery practices with a strong emphasis on collaboration and transparency. I’m passionate about ensuring that all teams have the right tools and clearly defined requirements to make smarter decisions, improve flow efficiency, building shared understanding and ownership of delivery outcomes. I am proficient in Visio, Jira and Confluence, with a basic understanding of PowerBI, Salesforce and Salesforce Marketing Cloud Core strengths: Agile delivery leadership, Scrum & Kanban frameworks, requirements engineering, process engineering ensuring that any process remains compliant, dependency management, gap analysis, risk management, stakeholder alignment and management, excellent workshop facilitation, and product-led transformation. Certifications: International Diploma in Business Analysis, Agile BA Foundation and Practitioner, ITIL level 4, MSP Foundation and Practitioner, PSM I, PK I, and Kanban Visualization Fundamentals. Focus areas: Delivery excellence, value flow, a clearly defined understanding of what is required, and empowering teams to deliver high-quality outcomes with purpose and clarityI’m now looking to further develop my career in Business Analysis within organisations that value continuous improvement and collaboration, where I can make a difference.
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