Paul Blanco
Global Senior Program Manager @Orange
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WORK HISTORY
Global Senior Program Manager @Orange
Overall responsible for global service delivery and operations, including management of virtual team of over 26 Project Managers, for the transformation and implementation of the client’s Firewalls, LAN, SD WAN, and Wireless networks, as well as supporting CSM’s and service desk(s) personnel for operations • Providing managed services for a global multifaceted firm with an annual spend of $19M+ USD. • Interface with senior VP and CXX level to provide account status, operational and service delivery reporting as well as conduct strategic planning sessions.
EDUCATION
National Education Center
Associate's degree, Electrical, Electronics and Communications Engineering
ABOUT PAUL BLANCO
Experienced hands-on Project Manager, with over 20 years background in the telecommunications industry with a proven track record. Strengths in inventory and vendor management that yields decreased cost and improved revenue for an overall positive impact on profitability. Proven results in implementing strategic policies with results in improved customer satisfaction, increased staff productivity and overall service delivery.Customer focused experienced leader who can provide results and client satisfaction for any Telecom or Information Technology group. Throughout my career led teams in the local market and in mission critical services to financial firms, enterprising and wholesale businesses.Accomplishments include the successful management of technical and program management staff’s in large and small businesses, and a diversified and highly skilled class of field engineers, business line managers and program managers. Built a solid technical background in satellite, sonet, fiber, broadband technologies and program management.Service Delivery Specialist - Satellite & Sonet Networks– Co-location and Data Facility Management - Broadband Services- Ethernet Services - VOIP – MPLS – SDWAN/LAN – IPT – SIP Trunking – Unified Communications – Cloud Computing - Vendor Management – PMP – Outsourcing Management – Leadership Development
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