Patrick Wolf

Senior New Business Development Manager @Die Schweizerische Post

Bern, CH

Short profileI identify, prioritize, and scale data-driven use cases in cross-border e-commerce. Focus: Problem/use case definition, piloting, scaling, transfer.Tasks & responsibilities:• Use case pipeline: From opportunity scouting and prioritization to MVP/prototype with clear business KPIs.• Prototyping & experiments: Formulating hypotheses, connecting data (customs, shipment, process), interpreting results, and managing releases.• Scale-up & operation: Automation, documentation, training; handover to the line, including run KPIs and monitoring.• Stakeholder management: Orchestration of sales, operations, IT, and external partners (e.g, customs clearance, last mile).• Go-to-market: Close integration with marketing/BDR; build and scale inbound/outbound funnels.Methods:Design thinking, lean startup, agile, KPI frameworks (North Star & run KPIs), dashboards/reporting, workflow automation, API orchestrationSelective list of achievements: • SmartGate Flex (W2W-DDP): Scaling from 0 → >100 customers and 0 → >1 million shipments in 3 years; highest product conversion rate in the B2B e-commerce segment.• Data-integrated returns: From 0–50/day (Excel) to four digits/day (software + physical setup); full integration with outbound, customs clearance, and return processes.• Inbound marketing + BDR: Initiation, management, and scaling of the microsite international.post.ch (~400 pages);~10 qualified leads/day (mostly organic)• KIX program (AI enablement):• KIWI – Knowledge management (multi-agent); goal-500 inquiries to PM.• KISS – Sales support (data qualification/enrichment, copywriting); customer qualification costs-95%• KIMO – Marketing operations (glossary/micro-content); content production costs: −85%

Schumpeter School of Business and Economics

Diploma, Economics