Patrick Ward

About Patrick Ward

Energized by achieving my MA in Machine Learning I am excited to continue working on cutting-edge conversational AI Engineering projects at Aura. As a Software Engineer, I have- Lead role in Voice AI + Infrastructure pipeline redesign for Agentic LLM, STT, TTS whichhas doubled overall AI success rate at Superdial. Handling over phone calls daily- Achieved First Class Honor in MA & BA in Computer Science with focus on ML (4.0 GPA Equivalent)- Lead role in building Change Healthcare\'s Conversational Voice AI Platform & Platform team (7 Engineers & calls)- Designed & implemented machine learning system at EducationSuperhighway, reducing time-to-clean of key metrics by 80%, saving per year- Eliminated 300 hours per year of manual data entry at myAgro with creative data integration, enabling the user base to scale by 300% to upwards of users- Built & scaled Digital Bridge Mapping Tool (https://rb.gy/uvwr34) to allow users to upload, and run custom ML analysis on data points- AWS Machine Learning Speciality Certification I am regularly working with Back End, Voice AI, ML and DevOps. Core to my work is Machine Learning, AI, LLM, ML Ops, Python, ASR, TTS, STT, Cloud Computing, CI/CD, Systems Architecture, Agile Management, Statistical Analysis, Research, Data-Science, AWS, Testing, DevOps, Databases, SQL, Javascript, Restful APIs, Docker, JS, Java, git, Github, Back End, Software Engineering Principles, Agile and Scrum methodologies and more!

Experience

1. Ai Engineer

   Aura

   Jun 2025 — Present · San Francisco, CA, US

Education

• Trinity College Dublin

  Master of Arts - MA, Computer Science

  2023 — 2024

• Trinity College Dublin

  Bachelor's degree, Business/Computer Science

  2015 — 2019

• Belvedere College S.J.

  Leaving Certificate

  2009 — 2015

Skills

• Project Management
• Training
• Public Speaking
• Microsoft Office
• Leadership
• Team Building
• Teaching